At Ivory Hearing, we believe everyone deserves access to afforadable professional hearing care. Eligible patients can now benefit from Medicare rebates for hearing tests and audiology services, making it easier to manage hearing health affordably.
If you have a complex or chronic medical condition, you may qualify for Medicare rebates under the Chronic Disease Management (CDM) plan. This applies to patients who require ongoing care from a multidisciplinary healthcare team, including their GP and at least two other allied health professionals—such as an audiologist.
This program ensures patients with ongoing health conditions can receive coordinated, continuous care across multiple providers.
Since March 1, 2023, Medicare now provides rebates for hearing tests referred directly by GPs—in addition to ENT referrals or Enhanced Primary Care (EPC) plans.
This initiative makes hearing assessments more accessible for Australians, especially for those who may not have previously qualified under other schemes.
If you’ve noticed changes in your hearing—such as struggling in noisy environments, needing the TV louder, or missing parts of conversations—your first step is to book an appointment with your GP.
If your GP determines a hearing assessment is necessary, they’ll issue a written referral. When you attend your appointment at Ivory Hearing, please bring this referral with you. It is required to process your HICAPS Medicare rebate claim on the spot.
Our caring audiologists have been servicing the residents in Eastern suburbs, are passionate about helping you improve your hearing health. We offer:
Our caring staff also guide you through every step of the rebate process, making it simple and stress-free.
If you think you might be eligible for a Medicare rebate on hearing tests or have questions about hearing aid subsidies, our friendly team is here to help.
📞 Call 03 9844 5864 or contact us online to learn more about your eligibility and schedule an appointment with our experienced audiologists.
If you have private health insurance, you may be eligible to claim rebates for audiology services and hearing aids at Ivory Hearing. We offer convenient on-the-spot HICAPS claiming for most major health funds, making it simple to access your benefits immediately after your appointment.
Rebates for hearing tests and hearing aids depend on your level of extras cover and your health fund provider. Each policy is different, so it’s best to check your entitlements directly with your fund before your appointment.
Your health fund can confirm:
We’re happy to provide item numbers if your fund needs them to calculate your rebate.
By understanding these options in advance, you can make the most of your coverage and avoid rebate complications.
At Ivory Hearing, we help you maximise your entitlements by explaining all available rebate options clearly — whether through Medicare, private health insurance, or the Hearing Services Program.
We can process HICAPS claims instantly, so you only pay the gap (if applicable) at your appointment.
The National Disability Insurance Scheme (NDIS) and the Hearing Services Program (HSP) are government initiatives that fund hearing supports for eligible Australians. Ivory Hearing is an accredited hearing provider under both programs, offering professional hearing assessments, hearing aids, and assistive listening devices for eligible clients.
The NDIS funds hearing services and devices for participants aged 26 years and over who are not eligible for the Hearing Services Program (HSP).
For participants under 26 years old, the HSP typically provides funding for hearing aids and audiology services.
The NDIS may also fund additional supports that improve daily living, such as:
Using NDIS and HSP Together
You can access both the NDIS and the HSP, but you cannot claim the same support from both programs at the same time.
If you currently receive services through the HSP, there are no immediate changes required when you register with the NDIS.
You may be eligible for NDIS hearing support if:
To apply, you’ll need to complete an Access Request Form. You can request this form by:
The Home Care Packages (HCP) Program is a government initiative designed to help older Australians with complex care needs continue living independently and comfortably in their own homes.
Through a Home Care Package, you can access a coordinated range of personal care, allied health, and clinical services to support your physical, sensory, emotional, and social wellbeing. Hearing aids and hearing services are considered as allied health services and medical devices.
Yes — hearing aids are often eligible for funding under a Home Care Package. As hearing is essential for communication, safety, and maintaining independence at home, your Home Care Package funds may be used for:
These services can be arranged through your Home Care Package provider, and Ivory Hearing can work directly with your preferred provider to coordinate your hearing care and invoices.
Depending on your needs, your package may include:
The level of audiology support depends on the levels of support. There are four levels of Home Care Packages:
You may be eligible if you are:
Your financial situation does not affect eligibility, but you cannot use both a Home Care Package and other government hearing programs (such as Hearing Services Program) for the same service.
You can apply for an assessment through My Aged Care:
If your hearing loss or ear injury is related to your workplace or a motor vehicle accident, you may be eligible for funded hearing assessments, rehabilitation, and hearing aids through WorkCover or a transport accident insurance scheme.
In Victoria, the WorkSafe Agent may cover the reasonable costs of approved hearing services and hearing devices, provided by WorkSafe-approved hearing service providers such as Ivory Hearing. These services assist with the rehabilitation and management of work-related hearing loss or injury.
To receive funding under WorkCover:
If your hearing loss resulted from a motor vehicle or transport accident, you may also be entitled to funded hearing services through your state or territory’s transport accident insurance authority.
Below are the relevant authorities for each state and territory in Australia:
| State / Territory | Authority / Insurer |
|---|---|
| ACT | Various insurers – see ACT Department of Treasury |
| NSW | State Insurance Regulatory Authority (SIRA) |
| Northern Territory | Motor Accidents Compensation (through the TIA) |
| Queensland | Motor Accident Insurance Commission (MAIC) |
| South Australia | Motor Accident Commission (MAC) |
| Tasmania | Motor Accidents Insurance Board (MAIB) |
| Victoria | Transport Accident Commission (TAC) |
| Western Australia | Insurance Commission of Western Australia (ICWA) |
Ivory Hearing can provide reports, assessments, and hearing aid fittings for clients covered under these programs, in compliance with the relevant state requirements.
We will guide you to choose the most suitable hearing aid for your hearing loss, budget, and needs.
Hear from satisfied customers about their Ivory hearing experience.
Quick answers to common questions, guiding users with helpful information.
Ivory Hearing is an independent Melbourne audiology clinic dedicated to personalised care. Our experienced audiologists provide thorough assessments, customised treatment plans, and ongoing support, ensuring the best possible outcomes for your hearing health.
We offer a wide range of services, including comprehensive hearing tests, advanced hearing aid fittings, tinnitus management, and hearing protection solutions. Our clinic focuses on tailoring services to meet individual needs.
Yes. We provide high-quality hearing aids from trusted brands, with options suited to different lifestyles and budgets. Each device is carefully selected and programmed to match your hearing profile.
Our audiologists guide you through the process, from selecting the right device to precise fitting and fine-tuning. We also provide follow-up support to ensure your hearing aids are comfortable and performing well.
The cost of hearing aids in Melbourne depends on the level of technology, style, and features you choose. At our Melbourne audiology clinic, we offer a wide range of options, from entry-level to advanced models, to suit different needs and budgets.
Yes. Our Melbourne audiology clinic provides ongoing care, including adjustments, servicing, and advice, to make sure your hearing aids continue to work effectively for your lifestyle.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Shop 5, 90 Melbourne Hill Rd Warrandyte 